Kenya Commercial Bank (KCB) Group has announced the completion of a systems optimization exercise for its regional connectivity network across the bank’s Kenyan and subsidiary operations.
The core banking system that was acquired in 2007 and fully implemented in June 2010, has now been fully integrated to suit the bank’s growth and business needs, taking into account the regional market conditions and regulations where the bank has presence.
This now means KCB is ready to fully deploy to Tanzania, South Sudan, Uganda and Rwanda, the whole complement of services that it offers its customers in Kenya, offering a one branch banking experience no matter where their accounts are domiciled.
According to group CEO, Dr. Martin Oduor-Otieno, the move sets pace for KCB to expand its services geared towards convenient banking for new and the 1.7 million of its current customer base.
“We are delighted that this process is now complete in all the five countries where we operate. Our customers can now be served hitch free, across our 221 branches and over 400 ATM locations, subject only to country specific regulatory requirements.
The CEO explained that the bank was now in good stead in its efforts to become a Pan-African institution. With the added capacity and efficiency gains KCB now hopes to further its ongoing transformation agenda aimed at taking the bank from a good to great banking institution.
KCB has already launched numerous innovative products and services in keeping with market demands. These include the only Intelligent ATM with the capacity to receive and dispense local and foreign currency , KCB Connect - Mobile banking platform, KCB Mtaani - Agent banking platform. The bank shall soon launch an Internet banking proposition.
Since June 2010, the entire KCB business has been on one banking platform, enabling the bank to operate a seamless and real time banking infrastructure. KCB is the only local bank in the region to offer this, across the region making each branch every customer’s home branch.
In the recent past the Board of KCB Group announced the appointment of seven senior executives following what the bank termed as “a comprehensive internal evaluation process conducted over the last fortnight.”
“These appointments carry new responsibilities and are part of the reorganization of the KCB Group to align the functions as announced recently, in a move aimed at driving our strategy to grow our business, enhance customer service, create efficiencies in the business and manage our cost income ratio better to increase shareholder value and make KCB an employer of choice. I congratulate all those who have been appointed to these positions,” Mr Oduor-Otieno said.
The appointees report to the CEO as the bank said that the “announcement completes the first line of Senior Management appointments, with the exception of the role of CEO for which an external recruitment will be made in the coming weeks.”
They then promised “to make further announcements on the second level Senior Management roles in line with the new structure. These will cover roles reporting into those that have been announced today.”
The Chief Executive commented, “I wish to also mention that Sam Kimani who previously served as the Deputy Chief Executive, Group Controls has left the Bank under our Voluntary Early Retirement program to pursue other interests. I want on behalf of the Board to express our deep appreciation for the role played by Sam over the last decade in the growth of KCB and to wish him well in future”
BRIEF PROFILES OF THE SENIOR MANAGEMENT APPOINTED
Peter Munyiri, HSC, was until his appointment the KCB Deputy Chief Executive, Group Businesses. He has vast experience in Banking and Finance having previously worked in senior executive management positions at Barclays, Standard Chartered and Co-operative Bank in Kenya. He is an alumni of the World Bank Training Institute, Washington, as well as Strathmore University. He holds a Bachelor of Arts Degeree in Economics from the University of Nairobi and an MBA in Strategic Management. He is an Associate of the Chartered Institute of Bankers (UK) and Fellow of the Kenya Institute of Bankers. He did receive the Head of State Commendation Award, in recognition of his role in deepening outreach of banking services in the region.
James Agin was until this appointment the Divisional Director, Regional Businesses. He joined the bank in January 2008 as the Managing Director KCB Uganda. He has over 16 years of banking experience. He has a Bachelor of Science Degree from University of Nairobi and an MBA from IESE Business School, Spain. He is an associate of the Chartered Institute of Bankers, UK. He previously worked for Barclays Bank of Uganda as the Corporate Director.
Paul Tikani was the KCB Divisional Director, Operations prior to his appointment. He joined the bank in February 1986 as a Management trainee. He has over 25 years experience in banking operations at KCB Group. He has worked both in Kenya and Tanzania. He has a Bachelor of Education Degree from the University of Nairobi and an MBA from ESAMI and Maastricht School of Management in Netherlands.
Rose Kinuthia retains her position as the Chief Risk Officer. She previously served as the Divisional Director Risk at the bank. She previously worked with Barclays Bank as a Senior Risk Officer and the First National Bank of Chicago. Kinuthia holds an MBA from Adelphi University, New York and a Bachelor of Arts Degree from the University of Nairobi.
Charles Maranga has been appointed to his previous role as the Director, Human Resources. He joined the bank in June 2008. He holds a Bachelor of Arts Degree from the University of Nairobi and a Masters of Science Degree in Business Studies from Salford UK. He has over 20 years experience in senior leadership positions in Human Resources management. He has previously worked for Kenya Airways, as Head of Human Resources, Barclays Bank as Regional Head of Human Resources (E.Africa) and the Central Bank of Kenya as Director Human Resources and Administration. He is also a member of KIB and Chartered Institute of Personnel Management (CIPD)-UK.
David Kiprop Malakwen joined the Bank in July 1994 as Company Secretary. He is a holder of the Degrees of Bachelor of Laws (LL.B Hons) and Master of Laws (LL.M) from the University of Nairobi. He is an Advocate of the High Court of Kenya and a member of the East African Law Society and Commonwealth Bar Association. He is also a Fellow of the Institute of Certified Public Secretaries of Kenya (FICPSK).
Fred Mutiso was reappointed to his position as the Director, Audit, a position he has held since 2009. He joined the bank in 2001 as Head of Change from BAT Kenya Limited, and was later promoted to Divisional Director Strategy & Change in 2002. He moved on to become the Divisional Director, Finance & Strategy in the year 2007. He holds a Bachelor of Commerce degree in Accounting from the University of Nairobi and Masters of Commerce in Finance from Strathmore University. He is a member of both the Institute of Certified Public Accountants of Kenya (ICPAK) and a Fellow of the Institute of Certified Public Secretaries of Kenya (ICPSK).
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